Questions about our house cleaning

The questions Tess hears every week, answered the way she answers them on the phone. If yours isn’t here, text (303) 555-0147.

Book a clean

Text us

Booking

Booking

How far out are you booked?

Do I need to be home while you clean?

Will I get the same cleaners every time?

What if I need to cancel or reschedule?

Pricing

Pricing

Why does the first visit have to be a deep clean?

Do you charge by the hour?

Is there a travel fee?

Should I tip?

The clean

The clean

Do you bring your own supplies?

We have a baby and allergies. What do you clean with?

Will you clean up after my pets?

Do you do laundry or dishes?

What don’t you clean?

Trust and safety

Trust and safety

Are your cleaners employees?

Are you insured and bonded?

What happens if something gets broken?

Payment

Payment

When do you charge my card?

Do you sell gift cards?

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